Using our Site
You may use our site and services only as permitted by law. We may suspend or terminate your access if you don’t comply with our policies or if we are investigating alleged misconduct.
We may send you announcements and other important information in connection with your use of our site. You may opt out of some of these communications at any time.
We are happy to offer refunds on all of our packages within six months of purchase provided lab analysis has not started. Pls note that we charge a handling and administration fee of £25 plus VAT (£30 total) to cover the cost of, among others, postage, materials and transaction fees.